Quality Guarantee & Returns Policy
We prides ouselves in excellent quality products. All plants are well cared for before dispatch and checked before packing to ensure the best quality plants reach you. In the unlikely event that you are not satisfied with the quality of our plants, please contact us immediately and we will resolve the situation quickly and efficiently.
We aim to provide you with quality plants at all times. However, refunds for damaged or faulty items will be accepted, providing an email detailing the problem is received by us within 24 hours of you taking delivery of the product. Please contact us and provide proof of damaged or faulty item by way of photographs. Any item found to be damaged or faulty must be received by us within 7 days. Your postage will also be refunded for genuine damaged or faulty items.